When sending a meeting invitation (via an Exchange account) from an iPhone with iPhone OS 3.0 or later to someone using who uses an email application (such as Microsoft Outlook 2007) and a different Exchange Server than the sender, the recipient may accept the meeting invitation,...]]> Symptoms

When sending a meeting invitation (via an Exchange account) from an iPhone with iPhone OS 3.0 or later to someone using who uses an email application (such as Microsoft Outlook 2007) and a different Exchange Server than the sender, the recipient may accept the meeting invitation, yet appear to not be marked as having done so on the iPhone which sent the invitation.

In other words, this issue is not likely to occur if the sender and recipient are both within a company that uses a single Exchange server, but may occur when someone from one company sends an invitation to someone from a different company.

Products Affected

iPhone, Mac OS X 10.5, iPhone 3G, iPhone 3GS, Microsoft Outlook

Resolution

With a compatible web browser, use Outlook Web Access Premium to change a setting: By default, the option for "Automatically process requests and responses from external senders" is disabled. Activate this setting to allow meeting attendee’s to properly show as having accepted a meeting proposal.

To activate the "Automatically process requests and responses from external senders" setting, log in to Outlook Web Access (with the affected Exchange account) using a web browser and navigate to Options, followed by Calendar Options.

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Sometimes after opening an audio file from your multitrack project in the file editor and adding a realtime effect, you may not be able to save the multitrack project.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Apply...]]> Symptoms

Sometimes after opening an audio file from your multitrack project in the file editor and adding a realtime effect, you may not be able to save the multitrack project.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Apply the effect as an action from the Process menu instead of as a realtime effect.

When troubleshooting Soundtrack Pro 3, removing Audio Unit plug-ins may help isolate the issue. Also, some plug-ins may not appear and thus are unavailable in Soundtrack Pro 3.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Most...]]> Symptoms

When troubleshooting Soundtrack Pro 3, removing Audio Unit plug-ins may help isolate the issue. Also, some plug-ins may not appear and thus are unavailable in Soundtrack Pro 3.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Most Audio Units install to this location:

/Library/Audio/Plug-Ins/Components

Some Audio Units install to:

~/Library/Audio/Plug-Ins/Components

To disable any Audio Unit for troubleshooting purposes, simply move the file from one of the above locations to another location, such as the desktop, before opening Soundtrack Pro 3.

If Soundtrack Pro 3 behaves correctly without your Audio Unit plug-ins, you need to find out which one is causing the erratic behavior. To do so, put them back into their original folders one after the other, or a few at a time, and quit and reopen Soundtrack Pro 3 to see if it still behaves correctly. As soon as the issue recurs, you’ve identified the plug-in at issue.

If an installed third party Audio Unit plug-in is not listed on the Effects tab or the Effects menu under the Process menu, it may not have been able to be verified. If this happens, the plug-in will be unavailable in Soundtrack Pro 3. Check with the plug-in manufacturer for an updated version.

Customers with multiple email aliases defined in Exchange will see all of their aliases listed in the From field if they tap the From field when composing a message:

Note, however,...]]> Symptoms

Customers with multiple email aliases defined in Exchange will see all of their aliases listed in the From field if they tap the From field when composing a message:

Note, however, that although customers can select a different alias from the list, only the default alias is used for messages sent via Exchange.

Products Affected

iPhone, iPhone 3G, iPhone 3GS

Resolution

Using the default mail alias for all sent messages is expected behavior for Exchange. Customers can ignore the additional mail aliases; by default Mail will display the default From alias.

Sometimes when you choose Process > Time Stretch on an Apple Loop in a Soundtrack Pro multitrack project, the results may not sound like you expect.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Replace...]]> Symptoms

Sometimes when you choose Process > Time Stretch on an Apple Loop in a Soundtrack Pro multitrack project, the results may not sound like you expect.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Replace the Apple Loop with a WAV file format.

1. Open the Apple Loop in the fIle editor and save it as a WAV file.  Note: Saving as AIFF or CAF formats will create another Apple Loop.
2. Replace the Apple Loop in the timeline with the WAV file, then choose Process > Time Stretch again.

In some cases, Soundtrack Pro may present an alert dialog stating it is running out of resources when you open projects or when you send projects from Final Cut Pro.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

This...]]> Symptoms

In some cases, Soundtrack Pro may present an alert dialog stating it is running out of resources when you open projects or when you send projects from Final Cut Pro.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

This may happen if you open very large projects or if you open a smaller project while several others are open. If you are working with a single large project, try dividing it into several smaller projects. If Soundtrack Pro runs out of resources when you are working with multiple projects, try to keep fewer projects open at a time.

Additional Information

For issues opening projects in Soundtrack Pro 2, see Soundtrack Pro 2: Soundtrack Pro sometimes quits unexpectedly when opening a project.

Sometimes when you use the Lift and Stamp tools for equalization print and voice level on clips with crossfades, the results may not sound like you expect.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Apply...]]> Symptoms

Sometimes when you use the Lift and Stamp tools for equalization print and voice level on clips with crossfades, the results may not sound like you expect.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Apply Lift and Stamp before you crossfade the clips.

Sometimes when you export to MP3 format, you may get an unexpected alert saying the file was not exported.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Even though the alert message says...]]> Symptoms

Sometimes when you export to MP3 format, you may get an unexpected alert saying the file was not exported.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

Even though the alert message says the file was not exported, in some cases it still exports. You may find the file on your hard drive in the location you specified. If you cannot find the exported file, try exporting to another format such as AIFF and use Compressor to convert it to MP3.

Additional Information

For instructions on how to use Compressor to convert a file to MP3, see MP3 Transcoding Workflow in the Compressor 3.5 User Manual.

When you use MacOS effects in Soundtrack Pro, the plug-in may show more channels than you are using.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

The Apple MacOS plug-ins DynamicsProcessor,...]]> Symptoms

When you use MacOS effects in Soundtrack Pro, the plug-in may show more channels than you are using.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009)

Resolution

The Apple MacOS plug-ins DynamicsProcessor, MultibandCompressor, and PeakLimiter may show 6 channel meters even if the audio files in the project have fewer than 6 channels.

The effect will play, render, and export correctly in Multitrack and File Editor documents.

Sometimes when you apply PowerCore plugins from the Process menu, a dialog from PowerCore Messenger may appear stating that PowerCore does not have enough free DSP resources available to load the Plug-In.

Products Affected

Soundtrack Pro 3.0,...]]> Symptoms

Sometimes when you apply PowerCore plugins from the Process menu, a dialog from PowerCore Messenger may appear stating that PowerCore does not have enough free DSP resources available to load the Plug-In.

Products Affected

Soundtrack Pro 3.0, Final Cut Studio (2009), Logic Studio (2009), TC Electronic PowerCore

Resolution

Quit Soundtrack and open the application again to free DSP resources.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.