iTunes reports error 8248 when downloading purchased content
Symptoms
When downloading content from the iTunes Store, your download may stop with the following message:
"An unknown error occurred (8248)"
Products Affected
iTunes Store, iTunes 7 for Windows, iTunes 8 for Windows, V CAST Music with Rhapsody, Sprint Music Manager, Microsoft Windows XP, Microsoft Windows Vista
Resolution
This can occur if there is a process running called "Memonitor.exe" on the computer. This may have been installed with an older version of the V CAST Music with Rhapsody software, an older version of the Sprint Music Manager software, and possibly other applications.
To see if Memonitor.exe is causing the issue:
- Open Windows Task Manager (press Control-Alt-Del).
- If necessary, click Start Task Manager.
- Look for "Memonitor.exe" under the Processes tab. If Memonitor.exe is there, select it and click End Process.
- Try downloading the content again. If this resolves the issue, then uninstall the V CAST Music with Rhapsody software or the Sprint Music Manager software and then download and install the most recent version of those applications.
Additional Information
V CAST Music with Rhapsody software
Sprint Music Manager
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