iSync, Mac OS X 10.5: Issues opening iSync

Symptoms

When trying to open iSync in Mac OS X 10.5, the icon may bounce in the Dock one or more times, but the iSync application may not open.  A log may or may not be generated in ~/Library/Logs/CrashReporter/ .

Products Affected

Mac OS X 10.5, iSync 3.x, iPhone

Resolution

Make sure iSync is in the Applications folder; reinstall Combo Update if necessary

If iSync is not in the Applications folder and was not there when you installed a Mac OS X 10.5 Update, issues may occur.

1. Move iSync back to the Applications folder.
   Tip: If you don’t know where iSync is, either use Spotlight to find it, or Control-click the iSync icon in the Dock and choose "Show in Finder" from the contextual menu. Once found, move it back to Applications (press Shift-Command-A in the Finder to open Applications).
2. Manually install the latest Mac OS X 10.5 Combo Update available from Apple Support Downloads.

Troubleshoot the SyncServices folder

Follow the steps in this article if the issue persists.

This document will be updated as more information becomes available.

Related posts:

1. About the Mac OS X 10.4.9 Update (combo)
2. About the Mac OS X 10.4.8 Update (combo)
3. About the Mac OS X 10.4.10 Update (combo)
4. Mac 101: iSync
5. Mac OS X 10.5, iSync: iSync doesn’t respond or can’t be opened