www.iTunes.com/download, iTunes Download for iPod, iPhone & iPoad

About Apple Battery Charger

Apple Battery Charger is designed to efficiently charge your rechargeable batteries for use in your Apple wireless devices.  Apple Battery Charger supports charging two AA (double-A) size nickel metal hydride (NiMH) low self-discharge batteries. You can use either the batteries that come with Apple Battery Charger or your own batteries.  

It’s important to make sure Apple Battery Charger is fully assembled (including the batteries) before plugging it into a power outlet.  Apple Battery charger may become warm after routine use; this is normal.  It may take up to five hours to fully charge the batteries.

Batteries fully charged with Apple Battery Charger and used in some wireless input devices released earlier than Magic Trackpad may appear to have slightly less than 100% charge when you view the available battery life in the Bluetooth menu bar in Mac OS X.  This is normal behavior and does not necessarily indicate that the batteries were not fully charged.

Checking the Status Indicator Lights

The indicator light located on top of the Apple Battery Charger displays the charging status of the batteries.

Amber: The batteries are charging.

Green: The batteries are charged and ready to use. 

Flashing Amber: This may indicate any of the following conditions: 

1. The batteries have not been properly installed.
2. An unsupported type of battery is in the charger.
3. The batteries may be faulty or damaged and should be replaced.

No Light: May indicate either of the following conditions:

1. The batteries are charged and ready to use, but more than six hours have elapsed.
2. The inserted batteries are too fully discharged to be detected immediately by Apple Battery Charger. 

When to Unplug Apple Battery Charger

You should unplug Apple Battery Charger from the power outlet if any of the following conditions exist:

1. The charger plug, the adaptor itself, or the charging case is damaged.
2. The charger is exposed to rain, liquid, or excessive moisture.
3. You suspect the charger needs service or repair.
4. The AC power cord has become frayed or damaged.
5. You suspect a battery is damaged.

About the security content of iTunes 9.2.1

iTunes 9.2.1, www.itunes.com/download

• iTunes

  CVE-ID: CVE-2010-1777

  Available for: Mac OS X v10.4.11 or later, Windows 7, Vista, XP SP2 or later

  Impact: Visiting a maliciously crafted website may lead to an unexpected application termination or arbitrary code execution

  Description: A buffer overflow exists in the handling of "itpc:" URLs. Accessing a maliciously crafted "itpc:" URL may lead to an unexpected application termination or arbitrary code execution. This issue is addressed through improved bounds checking. Credit to Clint Ruoho of Laconic Security for reporting this issue.

iPhone 4: Unable to use FaceTime after porting your number or installing a carrier settings update

To resolve this issue:

• Use iTunes to update to the latest version of iOS for your iPhone.
• Disable FaceTime in Settings > Phone and then turn it on again. Do this by sliding the slider off and then on.
• Reset All Settings under Settings > General > Reset.

iPhone 4: Using FaceTime behind a firewall

About firewalls

Frequently used by corporations and educational institutions for increased security, firewalls work by blocking certain Internet traffic from entering or leaving a network.

Internet traffic moves through a firewall based on service-identification numbers that are referred to as ports. Certain ports must be open for FaceTime to work. Network administrators typically open a minimal set of network ports, allowing the traffic for approved applications to enter and leave the network while blocking other network traffic.

Ports to open

If the Wi-Fi network router that you are connected to uses a firewall or security software to restrict Internet access, contact the network administrator and reference this technical article. To use FaceTime on a restricted Wi-Fi network, port forwarding must be enabled for ports 443 (TCP), 3478–3497 (UDP), 16384–16386 (UDP), and 16393–16402 (UDP).

Depending on the NAT configuration for the router and network, additional ports may be used to send and receive video. Some router-specific features or configurations may interfere with FaceTime. This includes port mapping on either end, SIP dropping, or dynamic opening of media ports.

The Wi-Fi network administrator can refer to their router, firewall, or security software documentation for information on configuring port forwarding.

If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.

iMovie for iPhone 4: Why are videos shared through the Camera Roll at a lower resolution?

When sharing your finished iMovie video, the Camera Roll compresses the video to 568×320 in order to improve upload performance. The full-resolution version of your video remains in the Camera Roll, and you can transfer this version back to your computer when you connect your iPhone.

iPhone, iPad and iPod touch: Syncing photos via iTunes

Tap the Photos application on your device to view the photos once they are synced; you can view your photos individually or as a photo slideshow. If using iPhoto ’09, you can also view photos organized by Faces, Places or Events. This article explains how to sync photos to your device.

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Syncing photos to iPhone, iPad, or iPod touch

You can sync photos to your device from iPhoto, Aperture, or from a folder on your hard drive. Additionally, if you have:

• A Mac and iPhoto (version 4.0.3 or later) or Aperture, you can add iPhoto or Aperture albums.
• iPhoto version 5 or later, you can sync videos directly to your device’s Photos application. (Requires iOS 3.0 or later.)
• iPhoto ’09, you can also add your Faces, Places, and Events to your device.
• Windows PC and Adobe Photoshop Album 2.0 or later, or Adobe Photoshop Elements 3.0 or later, you can sync photo collections.

To sync photos from a Mac or Windows PC to your device using photo applications

1. Make sure you have the latest version of iTunes installed.
2. In iTunes, select your device’s icon in the Devices list on the left.
3. Click the Photos tab.
4. Choose "Sync photos from."
   • On a Mac, choose iPhoto or Aperture from the pop-up menu.
   • On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.

   Note: Some versions of Photoshop Album and Photoshop Elements don’t support collections. You can still use them to sync all your photos.

5. If you want to sync all your photos, enable the option for "All photos, albums, events, and faces." If you want to sync photos from only some albums, events, or faces, enable the option for "Selected albums, events, and faces" and then select the albums you want. If syncing on a Mac with iPhoto version 5 or later, you may enable the option to "Include videos" to sync videos directly from iPhoto to your device. (Requires iOS 3.0 or later).

   

6. Click Apply.

To sync photos from a folder on your hard disk to your device

1. Drag the images you want into a folder on your computer. If you want images to appear in separate photo albums on your device, create folders inside the main folder and drag images into the new folders.
2. In iTunes, select the device icon in the Devices list on the left.
3. Choose "Sync photos from."
4. Select Choose Folder from the pop-up menu and choose your main image folder.

   

5. Click Apply.

To delete photos from your device

1. In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
2. Choose "Sync photos from."
   • On a Mac, choose iPhoto or Aperture from the pop-up menu.
   • On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
3. Choose "Selected albums" and deselect the albums or collections you want to delete.
4. Click Apply.

Importing photos to your computer

Pictures and videos you take with your iPhone are saved in the iPhone’s Camera Roll. (For iPod touch and iPad, saved images are stored in Saved Photos). Items in the Camera Roll or the Saved Photos album of your device can be imported to your computer for safe keeping. If you want, you can then sync these pictures back to your device. Learn more about importing your device’s photos and videos in Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer.

iTunes for Windows: Device Sync Tests

Note: iTunes Diagnostics is used to gather and display information about your computer—it does not resolve issues itself. You can use the information provided in the diagnostics to troubleshoot an issue you may be having, but you may need to follow specific steps in a related article or have assistance from an Apple Advisor to resolve an issue. See the sections below to learn more about the content of iTunes Diagnostics and find related troubleshooting articles.

To run Device Sync Tests, follow these steps:

1. Install the latest version of iTunes.
2. Open iTunes and choose Run Diagnostics from the Help menu.
3. Make sure "Device sync test" is selected and click Next.

While the test is running, a Command Prompt window should appear:

Once complete, the resulting information (sample shown below) can help you troubleshoot syncing issues related to iTunes.

When the results are displayed, a status light appears next to each test. A green light next to a particular test indicates that no issues were found. When iTunes detects an issue with a test, a red or yellow light is displayed next to a Help button. The Help button will display troubleshooting information in iTunes or on the Apple support website that may resolve the issue.

In addition to the status lights and support content, iTunes can display a detailed report of the computer’s configuration and connectivity test results by clicking Next. This report has several sections which contain different information.

Understanding the Device Sync Tests report

General system information:

This first section of the diagnostics report displays the following general information:

• Windows version and build
• Make and model of the PC
• Version of iTunes and QuickTime installed
• Whether or not the current user profile has administrator privileges

Device Sync Tests:

This section of the diagnostic report shows if the Device Sync Tests were successful, and may include information on why the issue is occurring.

iMovie for iPhone 4: Exporting HD movies from iMovie for iPhone 4

Follow the steps below in order to export your HD movie from iMovie for iPhone 4 to your computer:

1. Once you’ve completed your iMovie for iPhone 4 project, tap the Export button.
   
2. When prompted to select the export size, select the "HD – 720p" option.
   
3. Once exported, your movie is saved in your phone’s Camera Roll.
4. To send your newly created HD video from your Camera Roll on your iPhone 4 to your Mac or Windows PC, follow the guidelines in Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer.

Apple ID: Tips for protecting the security of your account

Apple takes precautions to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. Apple online services such as the Apple Online Store and iTunes Store use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. www.itunes.com/download.

To help with these precautions, please follow these tips:

• Always sign out after you have finished purchasing from any Apple website or service.
• Avoid using the same password for multiple online accounts.
• Avoid using passwords that you have used in the past.
• Your Apple ID account password should be something only you know, and should not be shared with anyone, even family members.
• Choose a security question and answer that only you know the answer to, and that cannot be easily guessed by someone else.
• To increase the security of your account, it is best to choose a password that contains at least eight characters and uses a combination of numbers, letters and symbols (for example, @, $ or %).
• Changing your password frequently will help to reduce the chance of someone else gaining access to your Apple ID without your knowledge.You can change your password using iForgot.

If you suspect that someone knows your Apple ID username and password, change your account password immediately. In addition, if someone can access your email, they may be able to access your Apple ID. Make sure that the password to your email is different from your Apple ID.

For more information about what an Apple ID is please see the Apple ID Support page here.